Question 1

How many ICBC counselling sessions are covered?

Accepted Answer

With a valid claim number, ICBC covers up to 12 counselling sessions in the first 3 months after the car accident.

Question 2

Do I need pre-approval from ICBC?

Accepted Answer

ICBC automatically pre-approves 12 counselling sessions within the first 12 weeks following a car accident for individuals with an active claim.

Question 3

Can I start counselling without a doctor’s referral?

Accepted Answer

For the first 12 weeks after a car accident in BC, ICBC will cover counselling sessions without needing a doctor's note. After that initial period, a doctor's note or a treatment plan from the counsellor or therapist may be required to authorize further counselling sessions according to ICBC.

Question 4

Is online counselling covered by ICBC?

Accepted Answer

Yes, ICBC covers both in-person and online counselling sessions provided by an approved counsellor.

Question 5

What types of therapy do you offer for ICBC clients?

Accepted Answer

We offer evidence-based therapies such as EMDR, IFS, somatic therapy, and trauma-informed counselling tailored to your recovery.

Question 6

How do I book my first ICBC counselling session?

Accepted Answer

You can book your first session through our website, email us, or call directly. Be sure to provide your ICBC claim number.

Question 7

Do you direct bill ICBC or do I pay upfront?

Accepted Answer

We direct bill ICBC for approved clients, so you typically do not need to pay out of pocket.

Question 8

What if I need more than 12 sessions?

Accepted Answer

If additional sessions are needed, we can help submit a treatment plan to ICBC for approval beyond the initial 12.

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眼动脱敏疗法（EMDR）：治疗车祸后阴影、驾驶焦虑、慢性疼痛和情绪压力

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车祸后的驾驶焦虑和恐惧

跟焦虑道别

事故后的慢性疼痛、脑震荡、纤维肌痛和创伤

车祸可能会引发或加剧

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